Frequently Asked Questions 3PL Germany


What services does Lagera Logistics offer?

We offer warehousing, inventory management, order fulfillment, returns management, and specialized services like Marketplace fulfillment and FBA (Fulfillment by Amazon). Our services are designed specifically for online sellers, helping you streamline your eCommerce operations, integrate with popular marketplaces, and ensure fast and efficient order processing from storage to shipping.

Can Lagera Logistics handle returns?

Yes, we handle both Amazon returns and customer returns. We manage the entire process, including restocking or disposal, to ensure efficient and effective returns management.

How is my inventory managed?

Your inventory is managed through our advanced WMS, which provides real-time tracking, automated updates, and detailed reporting to ensure accurate and efficient inventory control.

Do you offer customizable services based on business size or industry?

Definitely! We work with businesses of all sizes and industries, providing flexible solutions for warehousing, order fulfillment, and transportation. Whether you’re a small startup or a larger company, we customize our services to fit your unique needs.

Do you offer B2B services?

Yes, we do! We provide B2B solutions, including bulk storage, order/pallet fulfillment, and logistics support for businesses of all sizes. Whether you’re a wholesaler, a distributor, or another business in need of warehousing and shipping services, we can tailor our solutions to meet your specific requirements.

Can I scale my logistics operations with Lagera?

Absolutely! We’re ready to handle fast growth. With our flexible infrastructure, we can quickly adjust to your needs, whether it’s more storage, higher order volumes, or expanded shipping services. We’ll work with you to make sure your logistics keep pace with your business.

Do you provide international shipping?

Yes, we offer international shipping solutions and can manage logistics to and from various countries. We send domestic, to all the EU countries and the rest of the world when need it.

Is there a minimum volume of orders or storage required?

No, we do not impose minimum volume requirements. Our solutions are designed to be flexible, so you can start with a smaller volume and scale up as your business grows.

Are there any special considerations for selling in the EU from outside the EU?

Yes, if you are selling in the EU from outside the EU, you need to be aware of customs regulations, import duties, and VAT requirements. You will need to handle import VAT and customs clearance and ensure compliance with EU regulations. We can assist you through the process.

How does Lagera Logistics support Amazon sellers?

We help Amazon sellers by offering warehousing, inventory management, order fulfillment, FBA-Prep, and returns handling. We connect with Amazon’s systems to make your operations smoother and ensure your orders are processed efficiently

Can you support custom packaging requirements?

Yes, we can accommodate custom packaging requirements to meet your specific needs and ensure your products are prepared for shipping according to your specifications.

Do you assist with VAT and tax matters?

Yes, we provide support in obtaining VAT registration in Germany or any other EU country, ensuring compliance with local tax regulations.

Do you handle customs clearance?

Yes, we could manage the entire process of bringing your goods to Germany, from the factory to our warehouse, and have established contacts to ensure smooth customs clearance.

How many locations do you have?

We have a single location in central Germany, where all shipments are received and dispatched from the same facility.

Can I do dropshipping in Germany?

Absolutely! We assist with Shopify stores and other platforms using dropshipping. Our support covers the entire process, from integrating suppliers to managing inventory and fulfilling orders. We ensure your products are delivered quickly and reliably to your customers across Germany and beyond.

Which marketplaces can I sell on in Germany?

The most popular platforms are Amazon, eBay, and Etsy. Additionally, you can access local marketplaces like Otto. We handle order fulfillment across all your sales channels, ensuring a seamless experience. It’s also possible to sell on other marketplaces in the European Union and ship from Germany.

What is your onboarding time and process?

We provide a quotation, agree on pricing, send a contract, sign it, set up a user in our WMS, and connect your stores. Our record time for this process is 36 hours.

How long does it take to receive my inventory?

All inventory is processed and registered in the system within 24 hours. If you send us your inventory this week, we’ll start fulfilling your orders the same week.

What types of products can I store with you?

We handle a variety of popular eCommerce products, including electronics, apparel, cosmetics, health and wellness items like vitamins, food and beverages, home essentials, outdoor gear, and more. Whatever you sell, we’ve got the storage solutions to fit your needs.